Orion Advantage Privacy Policy

Effective Date: October 1, 2025
Last Updated: October 1, 2025

Introduction

This Privacy Policy describes how The Orion Companies (“we,” “our,” or “us”) collects, uses, and protects your information when you use Orion Advantage (the “App”). The App provides customers with access to their sales information and related data.

Information We Collect

Personal Information

• Account Information: Name, email address, phone number, and account credentials
• Business Information: Company name, business address, tax identification numbers
• Contact Details: Billing and shipping addresses, phone numbers

Sales Data

• Transaction Records: Purchase history, order details, invoices, and payment information
• Product Information: Items purchased, quantities, prices, and dates
• Account Metrics: Sales totals, payment terms, and account status

Technical Information

• Device Data: Device type, operating system, unique device identifiers
• Usage Analytics: App interactions, feature usage, session duration
• Log Data: IP addresses, access times, error logs, and performance metrics

Automatically Collected Information

• Location Data: General location information (if permitted by device settings)
• Cookies and Tracking: Session tokens, preferences, and authentication data

How We Use Your Information

We use the collected information to:

• Provide Services: Display your sales data, process requests, and maintain your account
• Customer Support: Respond to inquiries, troubleshoot issues, and provide assistance
• Security: Authenticate users, prevent fraud, and protect against unauthorized access
• Analytics: Improve app performance, understand usage patterns, and enhance features
• Communications: Send important updates, notifications about your account, and service announcements
• Compliance: Meet legal obligations and regulatory requirements

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

We will share information when you explicitly authorize us to do so.

Service Providers

We work with trusted third-party vendors who assist us in:

• Cloud hosting and data storage
• Payment processing
• Analytics and monitoring
• Customer support services

These providers are bound by confidentiality agreements and may only use your information to provide services to us.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to:

• Protect our legal rights and property
• Investigate potential violations of our terms of service
• Protect the safety and security of users and the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmissions use SSL/TLS encryption
• Access Controls: Strict authentication and authorization protocols
• Data Centers: Secure, monitored facilities with physical access controls
• Regular Audits: Ongoing security assessments and vulnerability testing
• Employee Training: Staff educated on data protection and privacy practices

Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and tax requirements
• Resolve disputes and enforce agreements
• Meet regulatory retention periods for financial records

When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Portability

• Request copies of your personal information
• Receive your data in a portable format

Correction and Updates

• Update or correct inaccurate information
• Modify your account preferences

Deletion

• Request deletion of your personal information (subject to legal and business requirements)
• Close your account and remove associated data

Restrictions

• Limit how we process your information
• Opt out of certain communications

Children’s Privacy

Our App is designed for business use and is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will promptly delete it.

International Data Transfers

If you’re located outside of the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by regulatory bodies
• Other legally recognized transfer mechanisms

Third-Party Links and Services

Our App may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any information.

Push Notifications

The App may send push notifications about your account activity, important updates, or promotional offers. You can manage notification preferences through your device settings or within the App.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

• Post the updated policy in the App
• Send you a notification through the App or email
• Update the “Last Updated” date at the top of this policy

Your continued use of the App after changes take effect constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

The Orion Companies
Email: dorieberry@theorioncompanies.us
Phone: 334.209.0755
Address: 324 East Magnolia, Auburn, AL 36830

Compliance and Regulatory Information

This Privacy Policy is designed to comply with applicable privacy laws, including:

• General Data Protection Regulation (GDPR) for EU residents
• California Consumer Privacy Act (CCPA) for California residents
• Other applicable federal, state, and local privacy regulations

This Privacy Policy was last updated on October 1, 2025 and is effective immediately upon posting.